IDC IView on Novell Automated, Standardized, and Private Cloud Management

This new approach to datacenter planning, provisioning and operation requires new approaches to IT workflows and demands widespread use of highly automated infrastructure management tools.

USENIX HotCloud '10- IT Service Management for Federated Cloud Infrastructure as a Service

The way IT provides solutions to business is changing. This paper describes foundations & solutions for hosting business services as portable workloads via IT service mgmt for cloud infrastructure.

Reinventing IT as a Business Driver. How Thick is Your Cloud?

The Cloud’s benefits are often considered from a one-dimensional perspective of cutting costs in infrastructure and operations- the ‘depth.’ This paper looks at the often overlooked different services capabilities, notably ways to generate revenues- the ‘breadth’ of the cloud.